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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Marlena Waddell

February 26, 2022

5  out of  5 rating by Marlena Waddell
"Very thoughtful and professional staff. Very helpful with all our needs."

Antonia Copeland

June 28, 2021

5  out of  5 rating by Antonia Copeland
"Rita was Great, very courteous!!"

Demetrius Waller

February 3, 2021

5  out of  5 rating by Demetrius Waller
"She awesome 👌🏿"

Tim Milburn

January 29, 2021

5  out of  5 rating by Tim Milburn
"I love the State Farm agency! Miss Rita there has helped me out a lot with transferring my business insurance to the new location! Even when I bugged her almost every day she was patient with me and helped me out!!!"

keyur Desai

November 17, 2020

5  out of  5 rating by keyur Desai
"Great service from last 2 years."

Donald Roach

June 29, 2020

5  out of  5 rating by Donald Roach
"Great service!"

Brian Johnson

June 4, 2020

5  out of  5 rating by Brian Johnson
"Last vestige of Truly personal and Dedicated service!"

Joe Brown

January 29, 2020

5  out of  5 rating by Joe Brown
"Very professional and punctual"

Laura Collum

January 18, 2020

5  out of  5 rating by Laura Collum
"Friendly customer service."

Richard Ford

January 4, 2020

5  out of  5 rating by Richard Ford
"Great car insurance company. I drive Big truck so I don't be home to check my mail. They call me before my payment is late and remind me. One other thing they always have great customer service."

Keeping It Real

July 15, 2019

5  out of  5 rating by Keeping It Real
"Family friendly and down home service with excellent top notch coverage on all vehicles and buildings."

raymond bonner

March 9, 2019

5  out of  5 rating by raymond bonner
"They are just like family here"

Bryan Rex

May 8, 2015

5  out of  5 rating by Bryan Rex
"I am here to tell you there is no better place to do business for insurance than at Karen Rowell State Farm. No matter who I talk to when I call they are all very knowledgeable and helpful. I am a very high maintenance, want it yesterday, kind of guy and they are still getting my business. That says a lot. Been there well over 20 years. I moved to Morgan County in 1996, then to Conyers in 2013 and I still stay with the pro's in Milledgeville at Karen Rowell State Farm!!"

Robin Spence

April 23, 2015

5  out of  5 rating by Robin Spence
"We have been State Farm clients for over 20 years. The staff at Karen Rowell's office keeps us updated on ways to save on our insurance needs. They are very friendly and pleasant. we highly recommend Karen Rowell State Farm!"

Steve M

April 21, 2015

5  out of  5 rating by Steve M
"Karen insures all of our vehicles (4 total). Their office provides outstanding customer service. Rates are very competitive and they are always looking out for our best interests as a business partner."

Mark Pelton

April 20, 2015

5  out of  5 rating by Mark Pelton
"I have had State Farm insurance on my cars and homes for more than 30 years and have been with Karen Rowell since 1995. Karen and her staff have always provided great service and a wonderful personal touch. On the few occasions when we have had claims, they have been handled quickly, professionally, and fairly. I have been very pleased with the service provided by Karen's agency and highly recommend her to those needing insurance."

Griffith Polatty

April 20, 2015

4  out of  5 rating by Griffith Polatty
"Leigh at State Farm in Milledgeville Ga. has always been extremely helpful. I have home and auto with them and they keep an eye on my account. There have been times that my payment hasn't shown up, but Leigh caught it and contacted me. I've had my insurance with State Farm for over 35 years in South Carolina and Georgia. At both locations the local agents have always been friendly and helpful. I've had only one claim and the local agent helped walk me through the unpleasant situation with an adjuster handling the case from Alabama. I can't see myself ever switching to another agency. I placed a rating of 4 stars only because I feel there's always room for improvement, I've never rated anyone or anything as 5 stars."

Vish Patel

September 28, 2014

1  out of  5 rating by Vish Patel
"This is the most disgusting place I ever had my policy at. Initially I was told $596 for six months and after one and half months they charged me almost $1300. The reason was that I did not provide them a clear copy of my wife's license and they found out all these days later that she had tickets. My point was why didn't they tell me the time I provided them the copy. In short, after 1.5 months they charged me a new rate, which did not have a mutual agreement. They are not refunding me the right amount back. They say their under-writing department makes the decision and they can't do anything about it. I am taking this case further to the StateFarm headquarter in hope that they will refund me my hard earned money. Even if you choose StateFarm, I recommend never to deal with this agency. Hope my review helps all the new customers in making the right decision."